Frequently asked questions

FAQ

What products does Fashinov offer?

Fashinov offers a curated selection of fashion apparel designed for everyday wear. Our collections focus on modern, minimalist styles suitable for casual and lifestyle use.

Where does Fashinov ship?

We ship to all UK depending on availability. Shipping destinations, costs, and delivery times are displayed clearly at checkout before completing your order.

How long does delivery take?

Delivery times vary based on your location and the shipping method selected. Estimated delivery timelines are provided during checkout and in the order confirmation email.

How can I track my order?Question

Once your order is processed and shipped, you will receive a tracking number by email, allowing you to follow your shipment until delivery.

What payment methods are accepted?

Fashinov accepts secure online payment methods available at checkout. All transactions are processed through trusted and encrypted payment providers.

Can I return or exchange an item?

Yes, returns and exchanges are accepted in accordance with our return policy. Items must meet the conditions outlined on our Returns & Refunds page.

How can I contact customer support?

You can reach our customer support team through the Contact Us page on our website. We are available to assist with questions related to orders, products, or policies.